Privacy Policy - UK - EU Documents

1. Introduction

At UK – EU Documents, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information necessary to process your orders and provide services. This information may include:

Personal Identification Information: Name, email address, phone number, postal address, date of birth, and any other identification details required for document processing.
Payment Information: Credit card or other payment details used to complete your order (processed securely by third-party payment gateways).
Technical Information: IP address, browser type, device information, and browsing data (collected through cookies and similar technologies).

3. How We Use Your Information

We use the collected information for the following purposes:

Order Processing: To process and fulfill your order for documents such as passports, driving licenses, and certificates.
Communication: To contact you regarding your order status, respond to inquiries, or provide customer support.
Personalization: To improve our services and user experience by analyzing how users interact with our website.
Compliance: To comply with legal obligations, such as verifying identity when required by law or regulations.

4. Data Sharing and Disclosure

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your data in the following instances:

Service Providers: With trusted third parties that assist us in operating our website, processing payments, or fulfilling orders (such as shipping companies and payment processors).
Legal Requirements: If required by law, we may disclose your personal information to governmental authorities or law enforcement agencies.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption protocols, and limited access to your personal data.

Despite our efforts, please note that no transmission of data over the internet can be guaranteed to be completely secure. You use our services at your own risk.

6. Your Rights

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Update or correct any inaccuracies in your personal information.
Delete Your Data: Request the deletion of your personal data, subject to any legal obligations we must comply with.
Withdraw Consent: If you have given consent for any data processing activities, you may withdraw it at any time.

To exercise any of these rights, please contact us through our /contact/ page.

7. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic, remember your preferences, and provide a more personalized experience.

You can control cookies through your browser settings, though disabling cookies may affect the functionality of our site.

8. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retaining information to comply with legal obligations, resolve disputes, or enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our services after such changes are posted, you agree to the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via our contact page.